About Us

Northern Medical Centre is an AGPAL accredited mixed billing general practice. Our team comprises 3 GPs (2 Male and 1 Female), Exercise Physiologist, Dietician, Psychology and a registered nurse. We are a multiple GP practice providing a range of high quality medical services to our patients. Our practice can assure you that you will see the same doctor at each visit, enabling strong continuity of care for you and your family.

We do work injury claims (Workcover) and motor vehicle (MVA) claims. Work place immunisations and pre-employment medical.

 



Northern Medical Centre is located in Salisbury South at 1/1568 along Main North Road. We are situated next to ‘Century 21’ and in front of the ‘Lodge Hotel’ at the junction of Frost road. The easy access via Main North Road allows for quick entry into the Medical Centre and provides high visibility. Our building is a corner building, and is part of a trio. We also have a large bright board to signify the practice. It comes with a shared and secure car park area with handicapped slots also available.



Patients have the option of parking either in the parking spaces directly in front of Northern Medical Centre or in the ‘Lodge Hotel’ directly in front. Both areas have multiple handicapped slots available to ensure a high standard of accessibility.



Each appointment slot is 10 minutes. If you require a longer appointment, (for detailed medical check-ups, excisions, personal issues or multiple problems) a double appointment is offered. Please check with the receptionist who will happily provide you with one.
In the unfortunate case that a doctor is running late, your appointment may be affected (in the form of a delay.) We apologise in advance if this were to occur. An emergency, technical malfunction or calls from nursing homes needing an immediate response can all be the cause of this delay

If you are not able to come to your appointment, please provide us with a notice as early as possible so that your cancelled appointment slot can be given to others or changed. As of 1st June 2018, Northern Medical Centre reserves the right to charge a non-attendance fee of $40 to patients that do not cancel that unwanted appointment, at least 1 hour prior to the consultation time. This fee will apply to all patients 18 years and over.


A patient health record is a record relating to the health data and other information related to the care of a patient is maintained by the patient treating doctor/s or other clinic staff associated with one’s practice.

 

Why and when your consent is necessary

When you register as a patient of our practice, you provide consent for our GPs and practice staff to access and use your personal information so they can provide you with the best possible healthcare. Only staff that needs to see your personal information will have access to it. If we need to use your information for anything else, we will seek additional consent from you to do this.

Why do we collect, use, hold and share your personal information?

Our practice will need to collect your personal information to provide healthcare services to you. Our main purpose for collecting, using, holding and sharing your personal information is to manage your health. We also use it for directly related business activities, such as financial claims and payments, practice audits and accreditation, and business processes (e.g. staff training).

What personal information do we collect?

The information we will collect about you includes your:

  • names, date of birth, addresses, contact details
  • medical information including medical history, medications, allergies, adverse events, immunisations, social history, family history and risk factors
  • Medicare number (where available) for identification and claiming purposes
  • healthcare identifiers
  • Health fund details.

How do we collect your personal information?

Our practice may collect your personal information in several different ways.

  1. When you make your first appointment our practice staff will collect your personal and demographic information via your registration.
  2. During the course of providing medical services, we may collect further personal information.
  3. We may also collect your personal information when you visit our website, send us an email or SMS, telephone us, make an online appointment or communicate with us using social media.
  4. In some circumstances personal information may also be collected from other sources. Often this is because it is not practical or reasonable to collect it from you directly. This may include information from:
  • your guardian or responsible person
  • other involved healthcare providers, such as specialists, allied health professionals, hospitals, community health services and pathology and diagnostic imaging services
  • Your health fund, Medicare, or the Department of Veterans’ Affairs (as necessary).

When, why and with who do we share your personal information?

We sometimes share your personal information:

  • with third parties who work with our practice for business purposes, such as accreditation agencies or information technology providers – these third parties are required to comply with APPs and this policy
  • With other healthcare providers only if required and via referral. At all times a patient will be provided with a copy of the referral
  • when it is required or authorised by law (e.g. court subpoenas)
  • when it is necessary to lessen or prevent a serious threat to a patient’s life, health or safety or public health or safety, or it is impractical to obtain the patient’s consent
  • to assist in locating a missing person
  • to establish, exercise or defend an equitable claim
  • for the purpose of confidential dispute resolution process
  • when there is a statutory requirement to share certain personal information (e.g. some diseases require mandatory notification)
  • During the course of providing medical services, through My Health Record (e.g. via Shared Health Summary, Event Summary).

Only people who need to access your information will be able to do so. Other than in the course of providing medical services or as otherwise described in this policy, our practice will not share personal information with any third party without your (or your legal guardian) written consent.

We will not share your personal information with anyone outside Australia (unless under exceptional circumstances that is permitted by law) without your consent.


Our practice is constantly checked to ensure that our level of patient care is kept to the best possible level. We must comply with a stringent set of RACGP standards and we are independently judged to confirm these standards are met.
We are also open to patient feedback, to further guarantee that our level of patient care is high. So any feedback provided is appreciated by the receptionist and will be taken into consideration. Feedback regarding our work cover service, Work Partners can also be passed onto our friendly reception staff.



Northern Medical Centre works closely with Clinical Labs, who conduct the blood tests and pathology tests for the Medical Centre. They are open in clinic Monday, Wednesday and Friday 8:30am to 12:30pm. For more inquires, please contact the receptionist or visit the Clinical Labs website.

Welcome to Northern Medical Centre!

We are a mixed billing practice.